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Sussex Dysphagia Network

Patient experience in adult NHS services

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Poll

Which term do you currently use most often in your reports?

Exploring terminology currently used by SLTs for people eating and drinking... More ›
Exploring terminology currently used by SLTs for people eating and drinking at risk of choking, aspiration, and related chest infections. Less ›
Feeding at risk
Risk feeding
Comfort feeding
Eating and drinking at risk
Eating and drinking at accepted risk
Eating and drinking at acknowledged risk
Other
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Patient experience in adult NHS services

NICE has updated its standard for improving the quality of the patient experience for people who use adult NHS services.

See the updated standard here. The Quality statements are as follows: 

Statement 1 People using adult NHS services are treated with empathy, dignity and respect.

Statement 2 People using adult NHS services understand the roles of healthcare professionals involved in their care and know how to contact them about their ongoing healthcare needs.

Statement 3 People using adult NHS services experience coordinated care with clear and accurate information exchange between relevant health and social care professionals.

Statement 4 People using adult NHS services experience care and treatment that is tailored to their needs and preferences.

Statement 5 People using adult NHS services have their preferences for sharing information with their family members and carers established, respected and reviewed throughout their care.

Statement 6 People using adult NHS services are supported in shared decision making.