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Improving the Primary and Secondary Care Interface: The Wessex Model for Workplace Exchanges

Up to 7. Partnership working
September 04. 2019
Wessex based GPs Dr Sally Ross and Dr Pritti Aggarwal have developed a low resource, high impact model for workforce exchanges between different professions. It started in 2015 with DrSally Ross’ scheme in Portsmouth and has since been replicated and developed in Southampton and Basingstoke. 
Professionals are paired up, and each ‘pair’ is given the opportunity to spend a half-day shadowing each other in their respective workplaces. This helps to build mutual respect, trust and an appreciation of mutual challenges. The scheme emphasises ‘learning from liaison’ and builds reflection and action into the exchanges. The result has been both large and small scale quality improvements, as well as improved morale and motivation among those involved. 
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