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GP’s admin workload significantly reduced

Up to 5. Productive work flows
November 24. 2017
Jenny.drew@nhsiq.nhs.uk

Holsworthy Medical Centre in NEW (North East and West) Devon were receiving 700-800 pieces of correspondence a day which was managed by the nine GPs. The practice mapped and redesigned a new process to deal with correspondence differently.  GPs each now deal with 15-20 pieces of correspondence per day and have each saved 3 hours per week.

Read the story at https://www.england.nhs.uk/gp/case-studies/gps-admin-workload-significantly-reduced/

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