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GP provision increases by 15% after restructuring appointment system – Edge Hill Medical Centre, North

Up to 5. Productive work flows
December 10. 2018

The practice team at Edge Hill Medical Centre in Liverpool was experiencing issues in providing appointments and having to turn a significant number of patients away each day.

By participating in the Productive General Practice (PGP) Quick Start programme it overcame the issues which helped increase GP provision by 15%, this is an increase of an average of 57 appointments per week equivalent to a 0.5 whole time equivalent GP. Inappropriate appointments have also reduced across the practice by 40%, of these 26% were for GPs.

PGP Quick Start is part of the support available through the General Practice Forward View.

Link to the case study is https://www.england.nhs.uk/gp/case-studies/gp-provision-increases-by-15-after-restructuring-appointment-system-edge-hill-medical-centre-north/   

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