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How to make the most of a online consultations "ehub"

Up to 2. New consultation types
February 04. 2020
Anonymous

A growing number of primary care networks are seeking to use online consultations together. In this podcast from Ockham Healthcare, Dr Ross Dyer Smith talks about how online consultations work, how potential problems can be avoided and the benefits they deliver to GPs and patients. He also explains how the GP eHub operates and how it facilitates online consultations at-scale.

Listen here: https://ockham.healthcare/episode-146-ross-dyer-smith-online-consultations-at-scale/

May 14. 2020
Robert Varnam

There's more information about the eHub approach in this case study from NHS England. The 20 practices in Brent CCG came together to establish a single online point of access for patients. 

Practices have found that the eHub is able to conclude around 75% of online consultations remotely, reducing the need for face to face appointments. Initial patient feedback has been positive, with some patients noting that they found the service to be more efficient and easier to access.

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