As part of the General Practice Forward View, free training is available for GPs, practice managers and staff supporting practices, to build their confidence and skills in quality improvement. This practical programme helps people use QI tools to work smarter, not harder.

In this video, Dr Farzana Hussain describes the impact of the General Practice Improvement Leaders programme on her confidence to lead change in the practice. This is an illustration of the benefits of QI in primary care.