Case study from the Learning in Action programme where a practice learned about a protocol developed by another practice that had significantly reduced the time clinical staff spent on document management, and felt a similar protocol could be implemented at their own surgery.  Learning in Action is part of the support available through the General Practice Forward View.

Download the case study at https://www.england.nhs.uk/gp/case-studies/improvements-in-document-management-frees-up-one-hour-of-clinician-time-a-day/