A growing number of clinicians and managers are discovering that developing skills in quality improvement can be a major help in releasing time and improving care.

Read Sheinaz's story. 

In this personal account, Sheinaz, a practice manager, reports "I believe quality improvement gives you the power to facilitate change, support each other and help general practice be the best it can be."

More information about the General Practice Improvement Leads programme is at www.england.nhs.uk/gp/gpfv/redesign/gpdp/capability