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Active signposting at Chapel Green Practice reduces waiting times

Up to 1. Active signposting
March 11. 2020

Reception staff at Chapel Green Practice received training in active signposting, as part of work across South Yorkshire and Bassetlaw Integrated Care System (ICS). Within weeks the practice had reduced routine waits for a GP appointment from around 3 weeks to 6 days. Receptionists and patients have found it a positive move, and the practice is pleased it is playing a greater role in connecting patients with help that improves their wellbeing in a more holistic way.


 Read more about the practice's work here.

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