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Releasing Capacity in General Practice (10 High Impact Actions)

4.5 Medical assistants: Clinical 'buddies', AT Medics, London

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4.5 Medical assistants: Clinical 'buddies', AT Medics, London

GPs doing phone consultations work alongside a specially trained member of the clerical team, who releases the GPs time by performing administrative tasks before and after the consultation, as well as connecting the patient to preventive and support services.

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PDF document icon 10HIAs Case study 137.pdf — PDF document, 216 KB (221522 bytes)