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15 Steps from the NHS Institute

The 15 Steps Challenge is part of the resources available for the Productive Care workstream. It is a toolkit that was co-produced with patients, relatives, volunteers, staff, governors and senior leaders, to help look at hospital care through the eyes of patients and relatives, helping to hear and see what good looks like.

You can download the resources here:

http://www.institute.nhs.uk/index.php?option=com_joomcart&main_page=document_product_info&products_id=934&cPath=106

You need to register but its a simple process.