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Innovation NHS South of England

PhysioDirect - improving access to physiotherapy

 

PhysioDirect - improving access to physiotherapy

Somerset Partnership NHS Foundation Trust

Digital by Default PhysioDirect - improving access to physiotherapy

 

Key Points:

 

Builds on a MRC research project undertaken by by Keele University.  Improves access to physiotherapy through telephone assessment and advice.  Patients are sent exercises, information and advice pertinent to their complaint and invited to telephone back if indicated. If they have not improved after an agreed period, or their condition requires further assessment, they are then invited for a face-to-face appointment. 

 

Anticipated Benefits:

 

·         Reduction in face to face contacts

·         Convenient for patients

 

For further information please contact: Fiona Robinson, Musculoskeletal Physiotherapy Manager, Somerset Partnership NHS Foundation Trust