Patient-centred Service Review Toolkit
This toolkit has been put together to help IBD teams identify areas of their service that needs improving by "shadowing" patients throughout a care experience and capture what impact on their experience and and quality of care. It has to be used in conjunction with the "guidance for people who conduct the shadowing"
Framework for patient centred service review.pdf
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PDF document,
635 KB (650370 bytes)
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application/pdf,
635.1 KB
Source: IBDQIP
Date: 3 December 2012