Rising star – Physiological services 2015 -Jennifer Fahy

Tuesday, 24 March 2015

Jennifer Fahy of Aintree University Hospital NHS Foundation Trust was winner of the Rising star – Physiological services category in the 2015 Healthcare Science Awards.

The citation for Jennifer Fahy read:

Jennifer has worked tirelessly in  setting  up and leading the multi-disciplinary Deaf Awareness Project Steering Group at Aintree, with was created to improve patient safety and quality of care following clinical incidents in other Trusts across the UK. Her initial audits showed that levels of deaf awareness could be improved and she has led and instigated the following improvements

1.    Produced communication tactic sheets informing ward and clerical staff on basic hearing tactics ensuring that staff can communicate effectively with deaf or hard of hearing patients

2.    Introduced an on-line deaf awareness training module for staff

3.    Put in a bid and obtained innovative funds to provide all ward and assessment areas with personal communication devices for use by inpatients who may be hard of hearing and have lost their hearing aid thus allowing them to still be able to communicate and therefore decreasing the patient’s anxiety and stress

4.    Set up and led many deaf awareness events across the Trust

Jennifer’s dedication and passion for improving deaf awareness has been a shining example for HCS and all staff  by going the extra mile to improve deaf awareness at Aintree whilst still maintaining her full case –load.