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Healthcare Professionals Commissioning Network (HCPCN)

When the going gets tougher ... what do people really think of the NHS?

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When the going gets tougher ... what do people really think of the NHS?

Georgina Craig, who is our communications lead, thought you might be interested in this piece in PJ. It highlights the mismatch between public perceptions and the ‘rationing’ that GP commissioners are going to be faced with and poses some questions that you will be able to translate into equivalents in your professions. Patient satisfaction and improving service experience are at the top of the political agenda. So for this article, Georgina spoke to Jonathan Nicholls, head of health research at Ipsos MORI, on his insights into public opinion about the NHS. She considers the implications for pharmacy service providers and commissioners.