Improving the efficiency of mental health services: an outcome orientated model

This case study is about improving patient satisfaction and experience and reducing did not attends (DNAs), average length of treatment, and dropout rates for patients attending outpatient child and adolescent mental health services (CAMHS). The service uses a formal rating scale, which allows clinicians to assess practice and improve outcomes.

http://arms.evidence.nhs.uk/resources/qipp/652302/attachment

Source: NHS Evidence
Date: 20 February 2012