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Quality improvement in general practice

This discussion paper reviews approaches to quality improvement and their current usage in general practice. It makes recommendations for action at multiple levels of the health system to nurture and support improvements in quality in general practice.

The key recommendations for GP commissioning consortia include building effective relationships, establishing vision and values for improvement, involving patients as partners and using information to drive improvement. It emphasises the need for making time to perform the tasks of reviewing and interpreting data, agreeing priorities for improvement and planning change projects “It is essential that they carry out these activities on a regular basis and that they are multidisciplinary, comprising not only staff from medical, nursing and managerial backgrounds but also a range of skills, such as leadership, data analysis and quality improvement.

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