Patient reported experience measure for urgent and emergency care

These tools have been developed to measure the experience of paediatric patients 0-16 years in all urgent and emergency care settings including GP practices, out-of-hours centres, A&E departments and the ambulance service. The survey was developed with input from paediatric patients, ensuring that their views were captured early in the design process. It aims to help emergency departments, GP surgeries, walk-in or urgent care centres and the ambulance service to identify areas that are important to paediatric patients, as well as areas for improvement.

http://www.rcpch.ac.uk/child-health/research-projects/prem/patient-reported-experience-measure-prem-urgent-and-emergency-ca


Date: 31 October 2012