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NHS Clinical Soft Intelligence (NHSCSI) Service

Intelligence gathered to support the dissemination and adoption of good practice – 2014/16

 

Intelligence gathered to support the dissemination and adoption of good practice – 2014/16

NHSCSI collates soft intelligence and interrogates raw data to draw out emergent themes. These themes represent hypotheses regarding the critical factors for the dissemination and adoption of service improvement.

If you require support on how to develop discussions and gather intelligence from a variety of stakeholders, contact or

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Here are the first four summary bulletins capturing the thoughts or ‘soft intelligence’ of the Improving Rehabilitation Services Community of Practice (IRSCOP).

Download Bulletin April 2016

Download Bulletin March 2015

Download Bulletin December 2015

Download Bulletin December 2014

Participants have emailed the NHS Clinical Soft Intelligence Service (NHSCSI) or posted submissions on the discussion forums of the IRSCOP for inclusion in the Soft Intelligence Bulletin.

What is ‘soft intelligence’?

NHSCSI describes this as the sharing by individuals of observations, ideas and questions. Sometimes it’s the really useful stuff that could make a big difference, but no one thinks it’s important or big enough to share.  At other times it’s knowledge of what stops things from happening that no one talks about.  The IRSCOP is one place to capture intelligence and to share it across the wide range of people who are working to improve rehabilitation services.

Readers are invited to:

  1. Feedback on any themes that are either missing or upon which they have a different perspective to offer.  Feedback will be used to enrich the emergent themes and populate the next Soft intelligence Bulletin.
  2. Where any emergent themes are pertinent to the readers’ experience, they are invited to let the IRSCOP know what action they are taking (however big or small and in whatever role and at whatever level they operate).  This feedback, in turn, enriches the collective soft intelligence and further shapes the emergent themes to inform critical actions for those concerned with improving rehabilitation services

 


To find out more, go to:

What is the NHS Clinical Soft Intelligence Service

NHSCSI National Rehabilitation Networking Event 8 June 2016

Commissioning Guidance for Rehabilitation - March 2016

Rehabilitation is everyone’s business: Principles and expectations for good adult rehabilitation

Webinars, Vodcasts and social media networking 2015-16

Intelligence gathered to support the dissemination and adoption of good practice – 2014/16

Raising the profile of local service improvements – 2014/15

Webinars and social media networking 2014-15  

Engaging a diverse community in service Improvement programmes  

Webinars and social media networking March 2014
Raising the profile of local service improvements – 2013

Engaging service users, providers and commissioners to describe what good looks like

 

(c) NHSCSI January 2015