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Total triage and remote consultations

 

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Total triage and remote consultations

Progress continues to be made in general practice in moving towards a total triage approach using online consultations, and video consultations to support the remote management of patients.

Practices are reminded that they should have an online consultation system in place by 30 April 2020. As of last week, 58% of practices were live with an online consultation system, with an additional 34% currently implementing a system and 2% going through procurement. There is funded implementation support available to help with the roll out and effective use of these tools. Practices should contact their NHS England regional team or the NHSX Implementation Team to access support.