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The right to appeal in adult social care

 

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The right to appeal in adult social care

A report from an older people’s charity looks into how people can challenge decisions about the care and support they receive.

It reveals that as few as one in five local authorities have put in place a separate appeals process, with the majority instead relying on a complaints process that can be unfit for purpose. It calls on the government to introduce a statutory appeals process for adult social care and discusses the advantages this system would offer. More.....