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The narrative for coordinated care


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The narrative for coordinated care

National Voices has been commissioned by the NHS Commissioning Board to create a narrative for coordinated care – taking the perspective of patients, carers and other service users to achieve a common understanding.

This will help commissioner and service providers to unify their approach to delivering person centred, coordinated care for individuals. An overview of the work so far and a presentation is available.


The Commissioning Board will adopt the completed narrative as its framework definition for integration. The Local Government Association (LGA), the Department of Health and Monitor are all supporting it. National Voices hope other NHS, health and care organisations including CCGs and Health and Wellbeing Boards will adopt the Narrative and pledge to work to achieve it. Please respond to the NHS Commissioning Board with your views.