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The impact of technology in adult social care provider services

 

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The impact of technology in adult social care provider services

Digital Social Care (a group of organisations working to support adult social care providers) set up a helpline to provide technical help and support to providers adapting to digital platforms as Covid-19 took hold.

They worked with the Institute of Public Care to carry out research with social care providers to help them tackle digital challenges during the pandemic and beyond. This report of the action research identifies both the challenges but also the benefits for care providers of using technology.