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Supporting patients to get online

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Supporting patients to get online

NHS England has published further information to support GP practices, CCGs and NHS trusts with the effective promotion of online services to patients, including ordering of repeat prescriptions, booking of appointments and viewing of GP records.

The packs consist of templates for web copy, press releases, social media and newsletters as well as instructions on how to order the new range of promotional materials. Please note that these now say 'GP online services' instead of 'Patient Online', after a large survey revealed patients related to this better. Queries can be directed to england.patient-online@nhs.net