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Supporting GP practices implementing remote consultations and digital triage

 

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Supporting GP practices implementing remote consultations and digital triage

A new resource and process model from Digital First details the journey of Tollgate Medical Centre in London, which applied total digital triage and remote consultations for patients ahead of the COVID-19 outbreak and is seeing high utilisation of this service.

The resource provides practical insights and learning, including key challenges and how these were overcome, the enablers that helped to embed the new system and support sustainability, and top tips from GP partners and practice staff.