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Service-line management: can it improve quality and efficiency?

 

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Service-line management: can it improve quality and efficiency?

At a time when hospitals are under pressure to improve quality and make productivity savings, they need to find tools to support them. Service-line management (SLM) and service-line reporting (SLR) offer one approach.

Service-line Management: Can it Improve Quality and Efficiency? presents the findings from a series of interviews with staff at seven NHS trusts that are using SLM or SLR, revealing how they are implementing this approach and identifying what helps and what hinders this way of working.

The paper outlines a number of important issues for trusts to consider when introducing SLM.