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Rights, risks and responsibilities in service redesign for vulnerable groups

 

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Rights, risks and responsibilities in service redesign for vulnerable groups

This publication looks at the implications of service redesign – the potential loss and fragmentation of specialist knowledge, expertise and staff, and the consequent effect on delivery of high quality services for vulnerable groups such as children, older people and those with learning disabilities or mental health conditions.

While aimed primarily at nurses working with vulnerable groups, the core principles identified may be helpful for any member going through a process of service redesign. More ….