144,696 members

Skip to content. | Skip to navigation

News

Review of adult social care complaints 2016/17

 

Start sharing

If you've got news you'd like to share, let us know and we'll consider it for our news section.
 

Review of adult social care complaints 2016/17

This report highlights the impact of an individual complaint in improving care services for others.

Reviewing adult social care complaints over 2016/17, it finds that councils and care providers implemented more than 1300 recommendations following individual complaints. More....