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Promises to give people control of their care are being broken

 

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Promises to give people control of their care are being broken

New research concludes that, despite two decades of policy promises, NHS services still do not give people adequate control of their own health and care, and there is no reporting of whether people’s care is coordinated across health and social care.

The study, conducted by National Voices, a coalition of over 160 health and care charities, looked at key dimensions of “person-centred care” as reported by patients and service users themselves.

It found that just 3% of people with one or more long-term conditions reported having a written plan for their care and support.