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Practice managers urged to help ease call volumes created by coronavirus fears

 

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Practice managers urged to help ease call volumes created by coronavirus fears

NHS Digital is asking practice managers to encourage patients with questions about coronavirus to use the NHS website rather than call NHS 111, which is experiencing very high call volumes.

For general information it is urging practices to spread the word, including via social media, using this web address:
https://www.nhs.uk/conditions/coronavirus-covid-19/ .A separate address is recommended for anyone worried that they may have coronavirus or may have come into contact with someone who has: https://111.nhs.uk/service/covid-19