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Patient-centred care for older people with complex needs: evaluation of a new care model in outer east London

 

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Patient-centred care for older people with complex needs: evaluation of a new care model in outer east London

Nuffield Trust has evaluated Health 1000, a one-stop primary care service within three London boroughs for older people with complex health care needs.

The findings suggest that primary care hubs that are dedicated to the care of older people with complex health needs can have a positive impact on quality of care and on the experiences of both patients and staff.