This is just one before and after experience taken from a recent case study – the latter being the result of adopting a joined-up care approach, which the NHS Institute has now developed into a suite of products to help eliminate the duplication, inefficiency and waste which can create a poor experience as patients pass between organisations on their healthcare journey.

The NHS Institute’s Joined-up Care initiative has identified those areas that will make the bigger difference, and has integrated these into three new resources which can help you to deliver seamless care:

·         A practical guide to making change happen – outlining principles and methods required for successful joined-up care

·         Case studies – giving examples of practice and tips for success from NHS sites who have successfully utilised a joined-up approach

·         Making it happen: suggested tools and methodologies – a succinct and accessible guide to NHS Institute tools to help you optimise your application of joined-up care

You can access these now at www.institute.nhs.uk/joinedupcare

There is also a Joined-up Care conference in Manchester on 19 May.