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Mediation works


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Mediation works

NHS Employers’ short survey, produced in partnership with the TCM Group, has shown that mediation is gaining in both popularity and credibility within the NHS during a time of unprecedented challenges and change.

Of the 133 trusts who responded to the survey, 83% are already using mediation to resolve workplace disputes with 87% of those trusts reporting a significant reduction in the number of grievances. 43% of trusts also reported a fall in the number of employment tribunals they had to defend - directly attributable to introducing a mediation scheme.