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Managing Conflict: Dealing with Angry and Abusive Patients

 

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Managing Conflict: Dealing with Angry and Abusive Patients

The Royal Pharmaceutical Society in collaboration with The Mental Wellness Academy and Pharmacy Support have produced guidance on dealing with angry and abusive patients.

NHS England and NHS Improvement will be launching a community pharmacy PR campaign next week to support access to medicines for the public during the COVID-19 pandemic. More….