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Links between NHS staff experience and patient satisfaction

 

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Links between NHS staff experience and patient satisfaction

A report from NHS England uses data from the NHS staff and inpatient surveys of 2014 and 2015 to identify the most important aspects of staff experience in predicting inpatient satisfaction.

It also examines the experiences of staff and patients from a black and minority ethnic background, examining the extent to which treatment of these staff are linked with patient experience. More....