Latest patient-led assessments reveal quality of healthcare premises
NHS Digital has published annual patient-led assessments of non-clinical elements of care such as food and waiting areas.
Now in their fifth year, patient-led assessments of the care environment (PLACE) involve teams going into NHS and private/independent hospitals to assess how the environment supports the provision of clinical care.
This assessment focuses particularly on issues of access such as wheelchairs, mobility and signage, as well as provision of visual/audible appointment alert systems and hearing loops.
