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Integrated urgent care key performance indicators and quality standards 2018

 

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Integrated urgent care key performance indicators and quality standards 2018

A document from NHS England outlines the integrated urgent care (IUC) key performance indicators (KPI) and other standards which commissioners must apply to the service and aims to replace the out of hours national quality requirements. It must be read in conjunction with the IUC minimum data set specification (2017) and the IUC service specification (2017).

It clarifies which organisations need to report against the KPIs listed and provides guidance to both commissioners and providers on compliance. In addition to these KPIs, NHS England will be monitoring other sources of information related to urgent and emergency care.