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Integrated primary care eye service improves patient experience

 

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Integrated primary care eye service improves patient experience

The Local Optical Committee Support Unit published a new case study featuring the Morecambe Bay Community Eye Service, which has made significant improvements to the patient experience across four pathways.

Patients are benefitting from improved accessibility and flexibility, whilst the service is reducing pressure on secondary care as a result of appointments taking place in primary care settings. More….