Influencing skills: getting things done your way
As NHS and other organisations increasingly have to work together to solve common problems, influencing skills are more important than ever.
Influencing is a vital part of communication at work. Learning to make persuasion techniques more successful will lead to smarter and more efficient working.
This influencing skills training session includes top tips to make an instant improvement to the way you communicate and to achieve better outcomes. The workshops are on 27 November in Leeds, 21 January in London and 13 February in Birmingham.