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Influencing skills


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Influencing skills

As NHS and other organisations increasingly have to work together to solve common problems, influencing skills are more important than ever. Influencing is a combination of persuasion and negotiation - being able to persuade others and negotiate to reach an agreement. Influencing is a vital part of communication and essential for managers and leaders both to increase effectiveness within their own organisation and when working with external parties.

This influencing skills training session on 17 October in Reading, 5 November in Manchester and 3 December in Birmingham includes top tips to make an instant improvement to the way you communicate and to achieve better outcomes. It will enhance your negotiation skills, allowing you to get best value and quality of service for patients and for your organisation, improving job satisfaction and easing tricky situations.