Influencing skills
As NHS and other organisations increasingly have to work together to solve common problems, influencing skills are more important than ever. Influencing is a combination of persuasion and negotiation - being able to persuade others and negotiate to reach an agreement.
The influencing skills training session on 1 February in Midlands and 9 February in London includes top tips to make an instant improvement to the way you communicate and to achieve better outcomes.
