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Hopes of collaborative leadership depend on including patients

 

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Hopes of collaborative leadership depend on including patients

One thing the NHS has failed to do in its 70 year history, despite a torrent of rhetoric and regular promises, is to involve patients effectively in the commissioning and delivery of services.

So says David Gilbert, whose article for the BMJ argues that despite the costs and pressures on the NHS, real engagement of patients and the public is essential to the collaborative leadership on which the survival of the service depends.