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Helping patients manage their referral online


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Helping patients manage their referral online

NHS Digital will be sending information packs out this month to general practices explaining how patients can book their hospital appointments online.

The packs are designed to encourage patients to use the NHS e-referral service website. As well as booking, patients can also check, change and cancel appointments online without help from their practice. Each pack contains leaflets and posters for practice staff and patients. The national telephone appointment line will still be available for patients who prefer it.