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Healthwatch report on hospital discharge

 

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Healthwatch report on hospital discharge

This inquiry examined the human cost, rather than the financial cost, of poor experiences of the discharge process.

The inquiry focused on the experiences of older people, homeless people, and people with mental health conditions - three groups for whom the consequences of a failed discharge process were particularly detrimental. Five key reasons for poor discharge planning were identified: lack of co-ordination between services; patients feeling stigmatised; patients feeling unsupported after discharge; lack of patient involvement; and lack of understanding of individual needs.