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Half of all healthcare companies being failed by own search engines

 

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Half of all healthcare companies being failed by own search engines

Forty-nine per cent of healthcare companies say their internal search engines take too long to find what they are looking for, according to a new survey by Smartlogic.

More than 2,000 directors and managers in the US, UK, Germany and France were surveyed on how their internal enterprise search - the process for quickly finding accurate information from within a company when it is needed - matched up to their expectations.

 

Among the healthcare companies, only 51% said they could find what they were looking for through their own search engine within a 2 minute timeframe. A quarter of respondents said that their systems could only manage a timeframe of 4 minutes or more, with 88% of them labelling this as unacceptably long.