Digital ambitions for primary care shaped by ‘what works’
NHS England and NHS Improvement (NHSE/I) has pledged that the primary care “digital first” approach will be steered by what works rather than imposed from the top.
At a series of integrated urgent care direct booking roadshows commissioned by NHSE/I and delivered by PCC, participants heard that the centre recognises that digital services are a vital tool as it strives to deliver the long-term plan against a challenging backdrop.