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Calculating Quality Reporting Service (CQRS) launched a user survey in September 2014 with answers and comments from practice managers, admin staff and NHS area team members from all over England.

Users told CQRS they wanted clearer guidance and support, tweaks to entry fields and regular user group meetings and these changes are now being introduced over the next three months, alongside increased automation of data on an ongoing basis.

See survey results on CQRS website.