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CQC has made changes to Mental Health Act complaints process

 

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CQC has made changes to Mental Health Act complaints process

In response to the coronavirus (COVID-19) crisis CQC has made changes to the way they respond to people contacting them with a complaint about the Mental Health Act.

CQC takes individual complaints for people that are detained or have been detained under the Mental Health Act, in addition to CQC inspection activity. More…