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CQC calls for action to end missed opportunities to learn from patient deaths

 

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CQC calls for action to end missed opportunities to learn from patient deaths

A national review by the Care Quality Commission (CQC) has found that the NHS is missing opportunities to learn from patient deaths and that too many families are not being included or listened to when an investigation happens.

In a report, the quality regulator has raised significant concerns about the quality of investigation processes led by NHS trusts into patient deaths and the failure to prioritise learning from these deaths so that action can be taken to improve care for future patients and their families.