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Concerns remain about providers of online GP services

 

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Concerns remain about providers of online GP services

The quality of online primary care services, such as those that provide GP consultations and prescriptions through independent websites and apps, has improved over the last 12 months but further action from providers and the wider system is needed to ensure they are as safe as general practice in physical premises.

CQC has published a report on its overall findings based on 55 inspections since November 2016.